Urgent Safety Alert Messaging
All PingBuddy safety alert messages are sent toll free from: 877-708-3358
Message and data rates may apply.
Note: Unsolicited messages to this number will be blocked.
SMS is reserved for urgent safety alerts only, such as missed safety check-ins and related alert follow-up. PingBuddy does not use SMS for general marketing or promotional campaigns.
Stop Safety Alerts
To stop receiving PingBuddy urgent safety alerts by text message:
This will stop urgent safety alert messages from PingBuddy.
Resume Safety Alerts
To resume receiving PingBuddy urgent safety alerts after opting out:
This will reactivate urgent safety alert messages from PingBuddy.
Get Help
If you need help with PingBuddy safety alerts:
This will provide assistance information for PingBuddy urgent safety alert messaging.
Important Notes
- Reply to any message from 877-708-3358 with your command.
- Commands are case-insensitive.
- Changes may take a few minutes to take effect.
- Use STOP to opt out, UNSTOP to resume, and HELP for assistance.
- PingBuddy is not an emergency service and does not guarantee real-time monitoring or delivery.
Related Safety Alert Information
- Urgent Safety Alerts: Visit our urgent safety alerts page to learn how SMS safety alerts work.
- Email Support: Contact our support team for additional help with urgent safety alert messaging.
- App Settings: Use the PingBuddy mobile app to manage your safety check-in preferences.
- Manage Blocked Contacts: Use our blocked contacts manager to block or unblock by email, phone, or user share ID.
- Terms of Service: Review our Terms of Service for complete SMS terms.
- Privacy Policy: See our Privacy Policy to understand how we handle your data.
Need Help?
If you're having trouble with urgent safety alert SMS commands or need additional assistance, please contact our support team. We're here to help ensure you have control over the urgent safety alerts you receive.